RealGent’s AI chat and voice agents respond 24/7, qualify buyers and sellers, book appointments and keep every opportunity organized inside your CRM.
Coastal RealtyCoastal Realty workspace
Live lead response
Website conversation
Visitor · Greensboro property search
One simple system
Both AI agents use your approved business knowledge, qualification questions, availability and CRM—so your team sees one organized customer journey.
Hi Maya — I can help with your Greensboro search. Which neighborhoods are you considering?
Summerfield or Oak Ridge. We need three bedrooms.
Both are within the team’s service area. What budget and move timeline should I use?
Area
Summerfield
Home
3 bedrooms
Next
Ask budget
Business answer and lead fields stay attached to the conversation.
Live transcript
I can check the team’s availability. Are weekday afternoons best?
Yes, Thursday after two would be perfect.
Call result
Appointment booked
Thu · 2:30 PM
Buyer consultation
Summary, transcript and extracted lead details are prepared after the call.
How it works
RealGent answers, learns what the lead needs, offers an available time and keeps the complete context attached to the same record.
RealGent workflow
Capture
I need a three-bedroom home near Greensboro.
Captured now · coastalrealty.com
Incoming call · (336) 555-0148
RealGent workflow
Respond
Do you serve the northwest Greensboro area?
Yes. Our team serves northwest Greensboro, including Summerfield and Oak Ridge. Are you buying or selling?
Knowledge used
Service areas
Buyer FAQ
Business hours
RealGent workflow
Qualify
Maya Chen
Website · captured moments ago
Intent
Buying
City
Greensboro
Budget
$550k–$650k
Timeline
60–90 days
Property
Single-family
Financing
Pre-approved
RealGent workflow
Schedule
Availability
Buyer consultation
30 minutes · America/New_York
Appointment confirmed
Thursday at 2:30 PM
with Alex Morgan
RealGent workflow
Organize
Lead pipeline
Conversation, score and appointment stay attached.
Maya Chen
Greensboro · $550k–$650k
Thu · 2:30 PM
RealGent workflow
Capture
I need a three-bedroom home near Greensboro.
Captured now · coastalrealty.com
Incoming call · (336) 555-0148
Everything in one place
Configure the information and rules once. RealGent carries them through every conversation and gives your team a clear next action.
Contact details, score, conversation, notes, follow-up and the appointment stay connected as the opportunity moves forward.
Maya Chen
Greensboro
$550k–$650k
Score
88 · Hot
Follow-up
Thu · 4:00 PM
Appointment
Thu · 2:30 PM
Available Thursday
2:30 PM confirmed
Timezone, buffers, staff, appointment duration, notice windows, time off, rescheduling and cancellation are controlled in your workspace.
Service area notes
Text / notes · Ready
Buyer FAQ
FAQ · Ready
Office policies
Text / notes · Ready
Answer grounded in your business
“Yes — we serve Summerfield and Oak Ridge. Buyer consultations are available Monday through Friday.”
Current input types are reviewed FAQ content and text or notes. Direct website fetching stays unavailable until the safe import pipeline is complete.
Transparent pricing
Every paid plan includes the core response, qualification, booking and CRM workflow. Credits measure the AI work your agents perform.
Start with 60 credits for 14 days.
No credit card is required to create a trial workspace. Upgrade when you are ready for a monthly allowance.
Starter
For an individual agent or small team building a dependable response system.
1,000
credits
1
widget
3
team seats
Pro
For growing teams that need more knowledge, more channels and more capacity.
3,000
credits
5
widgets
10
team seats
Business
For brokerages that need higher capacity, more workspaces and automatic calling.
6,000
credits
25
widgets
50
team seats
Website chat responses use 1 credit each. WhatsApp activation remains gated until provider verification.
Standard Voice uses 2 credits per connected minute; Premium uses 4.
Voice calling uses a Twilio number you connect. Higher Business credit tiers are available in billing.
Practical answers
Straightforward answers about the capabilities available in RealGent today.
RealGent is an AI lead-response system for real-estate businesses. Its website chat and telephone voice agents answer questions, collect lead details, qualify opportunities, book appointments and organize the result in a built-in CRM.
It is designed for independent real-estate agents, teams, brokerages and property managers. The product also includes business templates for other appointment-based workflows, but the primary experience is built around real-estate lead response.
The chat agent lives on your website. The voice agent handles telephone calls through a connected Twilio number after its secure provider cutover. Both can use approved business knowledge, collect lead details, qualify the opportunity and work with the same scheduling and CRM data. WhatsApp configuration exists, but customer activation remains gated until provider security and delivery checks pass.
Yes. You can configure qualification questions, and RealGent can organize details such as intent, location, budget, timeline, property type and financing signals. Leads receive a 0–100 score and a temperature such as hot, warm or cold.
You configure appointment types, staff, business hours, timezone, buffers and booking rules. Chat and voice agents can then check the same conflict-protected availability engine used by the dashboard and offer open times.
Yes. RealGent supports weekly working hours, staff-specific availability, time-off blocks, minimum notice, booking windows, buffers, reminders, and customer rescheduling or cancellation rules.
The CRM stores contact details, source, buyer or seller intent, lead score, pipeline stage, budget, city, timeline, property type, conversation context, notes, follow-up timing and appointment information when available.
Yes. Add reviewed text, FAQs, or public website pages. RealGent processes the information before your AI agents can use it. Direct document upload is still being finalized and is clearly marked unavailable in the dashboard.
Yes. The website widget is installed with one script tag and runs in an isolated Shadow DOM so its styling does not interfere with your site.
A website AI response uses one credit. Standard Voice uses two credits per connected minute and Premium Voice uses four. Voice billing is calculated from connected seconds, and the billing dashboard shows the remaining balance and ledger activity. WhatsApp usage remains inactive until its provider and delivery gates pass.
Yes. Paid subscriptions are managed through Stripe Checkout and the Stripe customer portal. You can change your plan or cancel there; the dashboard shows the current plan and renewal or end date.
RealGent includes its own lead pipeline so you can work entirely inside the product. External CRM integrations shown as planned should not be treated as available until they are marked live.
Yes. Website and phone conversations are saved for review when their respective channels are enabled. Chat sessions can also be marked for handoff, and lead records keep the history and summary needed for a person to continue. WhatsApp history becomes available only after that channel passes activation.
Set up your AI agent, add your business knowledge and start responding to new opportunities around the clock.
Start free trial60 included credits · No credit card required
